Frequently Asked Questions

LeadsFrost is a premium B2B contact database platform that provides verified business leads across multiple industries. Our platform works by:

• Collecting data from multiple reliable sources
• Verifying accuracy through automated and manual processes
• Organizing leads by industry, company size, and decision-maker roles
• Providing easy access through our web platform with export capabilities

Customers can search, filter, and download contact lists tailored to their specific business needs.

We maintain a 98% accuracy guarantee through our rigorous 4-step verification process:

• Automated Validation: Initial data quality checks and formatting
• Human Verification: Manual review by our data specialists
• Regular Updates: Weekly database refreshes
• Quality Assurance: Random sampling and testing

This ensures you receive the most current and reliable contact information available.

We currently cover 25+ major industries including:

• Healthcare & Medical
• Real Estate & Property
• IT & Software Development
• Hospitality & Restaurants
• Finance & Banking
• Education & Training
• Manufacturing & Industrial
• Marketing & Advertising
• Legal Services
• Construction & Engineering

New industries are added regularly based on market demand.

We offer three main subscription tiers:

• Starter: Perfect for small businesses (up to 1,000 leads/month)
• Professional: For growing teams (up to 10,000 leads/month)
• Enterprise: Custom solutions for large organizations

All plans include access to our full industry database, advanced filtering, and customer support. Custom enterprise plans can be tailored to specific needs.

Yes, you can cancel your subscription at any time. We offer flexible monthly billing with no long-term contracts required.

When you cancel:

• You retain access until the end of your billing period
• No additional charges will be applied
• You can re-subscribe at any time
• Your data and preferences are saved for 6 months

We offer a 30-day money-back guarantee for all new subscriptions. If you're not satisfied with our service within the first 30 days, we'll provide a full refund.

After 30 days, refunds are considered on a case-by-case basis for exceptional circumstances. We're committed to customer satisfaction and will work with you to resolve any issues.

Our database undergoes weekly updates to ensure data freshness:

• Daily: Basic validation and new source integration
• Weekly: Comprehensive database refresh
• Monthly: Industry-specific deep verification
• Quarterly: Major data enhancement projects

This multi-tiered approach ensures you always have access to current and accurate contact information.

Each verified lead typically includes:

• Full name and job title
• Direct email address
• Company phone number
• Mobile number (where available and compliant)
• Company name and address
• Industry classification
• Company size and revenue data
• Social media profiles (LinkedIn, etc.)

Data completeness varies by source and verification level.

Yes, we support multiple export formats for seamless integration with popular CRM systems:

• CSV/Excel: Universal format for any system
• Salesforce: Pre-formatted for easy import
• HubSpot: Optimized for HubSpot CRM
• Zoho: Compatible with Zoho CRM
• API Access: Real-time integration (Enterprise plans)

Our support team can assist with any integration questions.

Our platform supports all modern browsers including:

• Google Chrome (recommended)
• Mozilla Firefox
• Safari
• Microsoft Edge
• Opera

For optimal performance, we recommend using the latest version of Chrome and ensuring JavaScript is enabled.

Currently, we offer a fully responsive web application that works seamlessly on all mobile devices. Our mobile web experience includes:

• Touch-optimized interface
• Fast loading on mobile networks
• Full feature access
• Offline capability for downloaded lists

A dedicated mobile app is in development and will be released later this year.

Our API rate limits vary by subscription plan:

• Starter: 100 requests per hour
• Professional: 1,000 requests per hour
• Enterprise: Custom limits based on needs

All API responses include rate limit headers, and we provide comprehensive API documentation for developers.